Job Description

Position Summary

This position is responsible for providing leadership and subject matter expertise in timely and accurate billing and re-billing, follow up on active accounts receivable, and/or the favorable resolution of denials and underpayments. The revenue cycle associate leads reports to the central business office manager and/or director.

Key Responsibilities

  • Independently manage and monitor daily work related to resolution of third-party payer accounts receivable follow-up, billing and re-billing and favorable resolution of denials and underpayments.
  • Provide subject matter expertise regarding specific payors to revenue cycle associates and others throughout the CBO in accounts receivable follow-up, billing, denials and/or underpayments.
  • Assist in supervising the daily operations of a payor or other operational team.
  • Assist in the evaluation and recommendations of programs, procedures for improved operations, modifications to and/or implementation of new procedures.
  • Identify and work with management to resolve problems in CBO processes and when appropriate, initiate changes to prevent future problems.
  • Assist in establishing long and short term unit goals and objectives to support department and corporate strategic plan.
  • Maintain professional competency, according to department policies, procedures and protocols.
  • Maintain a repository of knowledge required to train new revenue cycle associates including manuals, tip sheets and other materials.
  • Maintain strict confidentiality and adheres to all HIPAA guidelines/regulations.

Required Knowledge and Skills

  • 2 years minimum experience in hospital billing with specific payor(s) subject matter expertise.
  • Demonstrated ability to supervise teams or groups of colleagues.
  • Experience with patient accounting systems, billing/claim submission software required. Specific XClaim and/or Meditech experience a plus.
  • Possess ability to investigate, analyze and in coordination with management, resolve departmental issues.
  • Possess ability to work efficiently and accurately, and to organize and plan work.
  • Possess flexibility and adaptability to work additional hours and to work under stress.
  • Ability to establish and maintain effective working relationships and communicate clearly with customers both within and outside of Steward.
  • Highly detail oriented and well organized; ability to multitask.

Education and Experience

  1. Education: Associate’s Degree required.
  2. Experience (Type & Length): At least 2 years’ related experience.
  3. Software/Hardware: MS Office suite.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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