Job Description

Management/ Professional



Req Number:

Job Details:
Master's degree is required.


Under the supervision, guidance and direction of the Chief Strategy Officer, the SVP for Performance and Strategy (SVPPS) shall work across the organization and alongside business leaders to close gaps in performance that hinder Steward value creation. The SVPPS will draw upon internal and external standards, best practices, benchmarks, common and best practices to (a) establish, and monitor performance standards for key functions, (b) develop a series of work plans to close the gap between actual performance and the appropriate standard and (c) monitor performance, making corrections to the plan as necessary.

Essential Duties and Responsibilities

· Serving as "Chief Performance Officer" for strategically critical and under performing business units in turnaround situations

· Conducting and/or sourcing market research in order to identify and establish the appropriate performance standards in the areas that drive quality service and Steward value

· Working along side business unit leaders to implement the appropriate and relevant performance standards

· Devising in conjunction with business leaders metrics and dashboards to measure performance; including early warning systems and leading indicators wherever appropriate

· Creating interdisciplinary Performance Improvement Plans, which incorporate all relevant areas such as Provider Contracting, Information Technology, Compliance, Finance, Qualty, Clinical Operations, Call Center and Marketing among others

· Directing corrective actions to the Performance Improvement Plans as necessary

· Promotes rigorous review of the risks and benefit

· Maintains a constant knowledge of all applicable regulations and public policies


· Master's Degree in Business, Healthcare Administration or related field

· Ten or more years of experience leading business development, corporate strategy, strategic planning and portfolio management functions, working with leaders at the business unit and corporate levels

· Proven track record of developing and implementing strategies that directly improved the performance of a complex healthcare enterprise

· Exceptional analytical skills and a solid understanding of healthcare trends

· Proven record of identifying and developing high performance teams while fostering a team-based work environment

· Documented track record of implementing and accomplishing continuous process improvements in a complex health care organization or health system

· Excellent customer service skills to understand and articulate diverse client needs and objectives, set and manage expectations and deliver as promised on time

· Excellent presentation and communication skills, both one-on-one and in group settings

Application Instructions

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