Job Description

Location: Steward Medical Group - North
Posted Date: 5/4/2021

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where our patients live. Steward - the largest privately held health care company in the U.S. - owns and operates 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lives through the company's managed care and health insurance services.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.

POSITION SUMMARY:
Performs, under minimal supervision, routine and specialized testing on patient specimens to obtain information used in the diagnosis, treatment and prevention of disease.

KEY RESPONSIBILITIES:
• Performs testing on all specimens and ensures that results are accurate and complete.
• Works in a team environment to accomplish Laboratory goals.
• Possess knowledge of Medical Technology and answers inquiries from physicians and other health care professionals.
• May be required to mentor new employees and students.
• Obtains and processes specimens for laboratory testing according to department/section policy and procedures.
• Verifies accuracy of test specimen before testing.
• Performs technical procedures as required by department or supervisor.
• Performs all testing in a timely manner as established by departmental policy and performs all tests with confidence.
• Inspects instruments and verifies that equipment is in proper working order before testing.
• Insures that test results correlate with each other and the patient’s clinical situation.
• Rechecks and reports to the supervisor all questionable results.
• Follows critical value procedure.
• Demonstrates proficiency in performing all computer tasks associated with job responsibilities.
• Performs scheduled maintenance to assure proper operation of equipment.
• Records the procedures performed.
• Performs quality control and quality assurance procedures and instrument checks correctly.
• Performs analytical and decision making functions with minimal supervision.
• Applies step-by-step problem solving and thinking patterns.
• Acts as charge person assigned to provide direction, support and technical ability to others.
Management of Time and Resources:
• Completes work assignments within an acceptable time frame.
• Uses time and resources to the best possible advantage for successful completion of job responsibilities.
• Develops and maintains efficient working relationships.
• Is reliable in respect to attendance.
• Is Reliable in respect to punctuality.
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes.
Quality:
• Is part of a team effort to insure quality services.
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results.
• Continually strives to improve the quality of work.
Accepts responsibility for all work performed and takes appropriate corrective action as needed.

CUSTOMER SERVICE SKILLS:
• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answers questions appropriately.
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer’s satisfaction.

REQUIRED KNOWLEDGE & SKILLS:
• Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: in-services, formal educational programs, other work groups and on-the-job training).
• Attends and participates in staff meetings and in-services and/or reviews documentation as required.
• Assists in the orientation of others and actively participates in mentoring.
• Performs analytical and decision making functions with minimal supervision.
• Recognizes and seeks assistance/consultation when appropriate.
• Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:
Required Qualifications:
• High School Diploma or equivalent
• ASCP/NCA or equivalent license
Preferred Qualifications:
• MLT with Associates degree (HEW accredited)
• ASCP/NCA or equivalent license 1- 3 years experience

Steward Health Care is an Equal Employment Opportunity (EEO) employer, Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

Additional Information

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Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.

Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.

  1. Any COVID-19 related care takes place in designated areas away from other patients and their families.
  2. A stringent cleaning policy has been implemented throughout our facilities.
  3. A strictly controlled visitor and mask policy is required for patient and colleague safety.

Application Instructions

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