RN Navigator

Duties/Responsibilities:

Acts as primary point of contact for Cancer patients after initial diagnosis and until patient has sufficient knowledge and resources to self direct care. Has responsibility for monitoring, coordinating care and educating cancer patients and families as they move through the health care system. Cancer care providers make referrals to the Oncology Nurse Navigator using established referral criteria. The Nurse Navigator will contact Cancer patients either in person or by telephone to establish a plan of care. It is the goal of the Oncology Nurse Navigator to assess the care and services required by cancer patients and make the appropriate referrals and empower them through knowledge and emotional support.

• Builds awareness of Oncology Nurse Navigator position with cancer care providers and hospital community referring physicians
• Responds to criteria based referrals ASAP and not longer than 24 hours.
• Gather pertinent information about the patient’s medical, psychosocial, functional and financial status.
• Communicate with the multidisciplinary team (physicians, nurses, therapists, social workers, chaplain, etc) as needed to complete assessment.
• Facilitate multidisciplinary conferences when indicated by complexity of patient’s clinical condition/medical management or other barriers to care plan
• Provide necessary education and information on available options, the informed decision making process and realistic goal setting in order to empower the patient/caregiver to actively participate in their plan of care.
• Establish and coordinate a supportive care plan, through survivorship, with goals and interventions based upon treatment and individual patient /caregiver needs, preferences, beliefs, and values.
• Identify barriers to the plan of care and intervene as appropriate.
• Keep patient/caregiver involved in plan and moving toward self-directed care.
• Review, evaluate and revise the care plan for appropriateness on an ongoing and timely basis.
• Assists Cancer patient/caregiver with accessing all of the resources for Cancer patients.
• Identify benefits and coordinate resources based upon patient’s needs, insurance coverage and community programs.
• Assists in organizing appointments and works with Cancer care providers and insurance providers to provide a support network and a treatment timeline for Cancer patient.
• Be an advocate for the patient.
• Participate in community oncology events.
• Working with marketing liaison in promoting Cancer program.
• Develops and implements in-house and community programs/workshops/seminars/support service.
• Assumes professional responsibility for current practice and professional growth.
• Assumes other leadership roles as required by the department.

Education/Experience Required:

• Evidence of continuing education.
• Demonstrated proficiency in basic nursing care.
• Five years of recent oncology nursing experience.
• Demonstrates an ability to assess patients needs, makes appropriate referrals.
• Ability to communicate and work effectively with the physical and emotional developments of all age groups.
• Experience in program development.
• Knowledge of community resources
• Demonstrates ability to work in a team setting
• Interpersonal skills necessary to interact effectively with members of the interdisciplinary team, including physicians, as well as external customers, to achieve desired clinical service and financial outcomes.
• Leadership skills including group facilitation and conflict management
• Ability to set priorities and meet deadlines
• Multi-tasking skill is critical
• Ability to work independently without close supervision
• Neat and well groomed appearance
• Capable of comprehending, executing, acting, and directing independently under the established guidelines of the position.
• Graduate - approved School of Nursing
• HS Diploma
• BSN preferred
• 5 Years or more of Oncology experience required.
• Broad knowledge of community health concepts, services and resources.

Registration/Certification:

• Current RN License in Massachusetts.
• OCN certification

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.