Job Description

Administrative/ Clerical


Revenue Management

Req Number:

Job Details:


This position is responsible for the posting of payments related to the assigned facility within established timelines. The RCA, Cash Ops reports to the central business office supervisor or manager.


* Prepares EFT download from bank in an accurate, timely and compliant manner.
* Posts EFTs - manual and electronic batches.
* Reconcile EFT deposits daily.
* Pull lockbox deposits from Cashpro and post.
* Print lockbox correspondence daily for distribution to Rev Cycle teams.
* Reconcile Lockbox Deposits on a daily basis.
* Post remote deposits on a weekly basis.
* Alert Leads/Manager of missing files.
* Log deposits that are missing files for the EDI team to research.
* Report non patient cash to accounting on a daily basis.
* Review open batches in Meditech on a weekly basis for possible missing payments and timely denial posting.
* Run unapplied report on a weekly basis to correct unapplied payments.
* Post manual denials received in lockbox correspondence daily/weekly.
* Resolve requests from other departments within Steward in a prompt and professional manner.
* Provide back-up coverage for absent team members to meet daily timelines as needed.
* Focus daily on complying with policies, processes and department guidelines for posting cash.
* Maintain strict confidentiality and adhere to all HIPAA guidelines/regulations.


* Knowledge of basic medical coding/terminology and third-party insurance operating procedures and practices a plus.
* Knowledge of revenue cycle and/or business office procedures.
* Highly detail oriented and well organized.
* Ability to read, understand and follow oral and written instructions.
* Ability to establish and maintain effective working relationships and communicate clearly with other departments, patients, vendors and insurance companies both within and outside of Steward.


Education: High School Diploma or GED.
Experience (Type & Length): 2-3 years' experience with medical billing/collection; cash posting experience preferred. Experience within a healthcare consulting firm or large company preferred. Five plus years of relevant work experience.
Software/Hardware: Microsoft Office suite; Experience with patient accounting systems and billing/claim submission software; Meditech experience a plus.

Application Instructions

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