Referral Coordinator

Are you looking for an exciting, professional career with a company that treats each individual with dignity and respect? We take pride in our work and organization knowing that we each make a difference in the lives of our patients every day!

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated Referral Coordinator to assist in treatment of patients and provide quality in-office patient care.

We aim to create a supportive environment where you can develop your skills and further your career path with a passionate team of employees who are driven to learn from one another.

The successful candidate will:

Be cross-trained within the department to provide assistance with existing referral processes, organizational support systems and administrative duties as assigned by the Director of the department.

Utilize assessment skills while developing and implementing internal referral processes.

Complete documentation within appropriate periods.

Performs other duties as assigned or requested.

Qualifications:

Associates Degree or certification in Business preferred with three to five years’ experience in a health care delivery system. Referral Management experience with a delegated managed care environment preferred along with supervisory experience. Valid driver’s license as well as reliable automobile.

Requires the ability to work independently and establish an effective relationship with physicians, Nurse Practitioners, Physician Assistants, office staff and other health care providers in physician’s offices, community agencies, hospitals and other health care facilities.

Requires autonomy in decision-making using sound judgement based on information, using established industry guidelines. Requires ability to identify risk-prone or problematic situations and when to seek department Manager’s assistance. Requires the ability to be well organized and develop structural bases.

Requires ability to remain organized with workflow in spite of frequent interruptions. Requires the ability to demonstrate flexibility in assignment and remain calm and courteous with all patients, family, hospital staff and co-workers. Requires ability to work and travel daily between office sites located within Hawthorn Medical Associates and the centralized location. Requires ability to use a computer keyboard and screen on a daily basis along with the use of a headset for telephonic communications.

Additional Information

We offer you:

• Vacation, holiday and sick time
• Medical, dental, vision and other elective insurances
• Tuition reimbursement
• 401K with company contribution
• Supportive culture and professional development
• Internal growth opportunities

Steward Health Care is the largest private, for-profit health care network in the United States. The company is owned and led by a management team of Steward Physicians. Headquartered in Dallas, Texas, Steward employs more than 40,000 health care professionals and operates 35 hospitals across the United States and in the countries of Malta and Colombia, which regularly receive top awards for quality and safety. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, more than 7,000 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

The Steward Health Care Network includes more than 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters annually. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta, Colombia and 9 states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit www.steward.org.

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional, support staff, and together provide high quality, comprehensive medical care to more than 138,000 patients each year.