Job Description

Location: Steward Medical Group - North
Posted Date: 6/10/2024
Job Type: Full Time
Department: 1107.72070 Hawthorn Business Office

Steward Medical Group at Hawthorn is looking for an enthusiastic, dedicated Medical Receptionist with a positive attitude, along with the ability to work both independently and as part of a team in a fast-paced environment. Schedule for this position will be Monday-Thursday 8:30-5pm and Friday 10:45-7:15pm.

The successful candidate will:

  • Greet patients and conduct registration functions in a quiet and confidential manner
  • Telephone triage and schedule appointments, depending upon location
  • Collect co-pays, deductibles and other related payments
  • Provide new patients with registration forms and sets up electronic and hard copy charts
  • Verify patient demographics and insurance information at each visit
  • Check referrals and obtain required authorization, eligibility verification and confirm registration information
  • Prepare billing packets


  • High school diploma or equivalent required
  • Prior front-desk experience, especially within a medical clinic/setting is strongly preferred
  • Experience managing a multi-line phone system, experience with computer systems and the ability to type, strong understanding of medical terminology, understanding of different insurance plans and referral procedures preferred
  • Must be flexible, customer/patient focused, possess a positive attitude, strong learning aptitude and the ability to work well both independently and on a team in a fast-paced environment.
  • Bilingual communication skills are a plus.

We offer you:

  • Vacation, holiday and sick time
  • Medical, dental, vision and other elective insurance
  • Tuition reimbursement
  • 401K with company contribution
  • Supportive culture and professional development
  • Internal growth opportunities

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit

Application Instructions

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