Job Description

Location: Steward Medical Group - North
Posted Date: 9/21/2022

Position Summary:

Reporting to the Manager of Provider Onboarding, the Provider Onboarding Specialist is responsible for coordinating the onboarding activities for Emergency Medicine, Radiology, Pathology and Hospitalist Medicine providers. This position will work closely with various departments including Provider Enrollment, Human Resources, Practice Management, the Central Verification Office (CVO), outside vendors and the hospital Medical Staff offices.

Primary Responsibilities and Essential Functions:

  • Coordinate all onboarding tasks efficiently and effectively.
  • Interact and communicate effectively with all departments involved in Onboarding.
  • As their point of contact, able to communicate clearly with new providers throughout the process to facilitate completion of onboarding paperwork; this may include in person or video meetings with providers as needed and regular updates relative to the status of his/ her applications.
  • Manage work load and timelines related to phases of onboarding; prioritize tasks based on a continuous focus on providers’ targeted start dates.
  • Builds strong relationships and efficiently communicates with Directors and their Operations teams according to assigned market; keeps Operations updated on progress and initiates provider start date discussions as needed.
  • Timely and concise documentation and date stamps within the database, including follow-up performed and current status of each provider throughout the onboarding process; maintains provider data per established process within shared drives and SharePoint.
  • Responsible for tracking and facilitating onboarding paperwork including but not limited to malpractice insurance applications, Central Verification on-line applications, medical staff privileges applications/medical staff application fees and provider enrollment packets.
  • Responsible for coordinating updates and communication between provider and Steward Medical Group departments including follow-up communication, collection and distribution of all required documents and forms.
  • Identify follow up needed, and conducts appropriate timely follow-up investigation and communication.
  • Responsible for the communication of critical provider information during onboarding review meetings to insure efficient onboarding; prepare and forward to attendees the list of providers for review; send action items/follow up to Chiefs and Directors, as needed, after each onboarding review meeting.
  • Continuously strives for improvement in processes, share best practices and learning opportunities with-in team; positively adapt to changes in process and work load assignments.
  • Participate in other duties and responsibilities as assigned.

Minimum Qualifications and Experience:

  • Bachelor's Degree or equivalent amount of education and experience.
  • One year of provider onboarding or related experience, in a hospital or medical group setting, required.
  • Excellent interpersonal skills with the ability to engage at all levels of the organization.
  • Demonstrate a professional and adaptable demeanor with internal and external clients, including administrators, physicians, peers, and support staff.
  • Exhibit a high energy level, and demonstrate the ability to work as a valuable contributor to the team, with flexibility in work habits to schedule and meet the needs of the Department.
  • Ability to multitask, plan and prioritize a large volume of detail-oriented work in accordance with changing deadlines.
  • Advanced computer skills including, but not limited to, Microsoft Outlook, Microsoft Word, and Excel and demonstrated ability to conduct Internet research in an efficient, productive manner.
  • Strong analytic and problem-solving and project management abilities.
  • Must be a highly motivated candidate with the ability to work independently and in a highly fluid environment.

Additional Information

Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.

Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.

  1. Any COVID-19 related care takes place in designated areas away from other patients and their families.
  2. A stringent cleaning policy has been implemented throughout our facilities.
  3. A strictly controlled visitor and mask policy is required for patient and colleague safety.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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