Job Description

Location: Steward Medical Group - North
Posted Date: 1/24/2023

Description:

To function as a member of the administrative team and complete all daily tasks to ensure smooth day to day operations in busy practice.

Responsibilities:

  • Use of AthenaCollector for scheduling patient appointments and patient registration. Verify patient Insurance eligibility and adding insurance
  • Answering all in-coming calls on our published office telephone number
  • Answers, screens and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
  • Patient Scheduling, including canceling and rescheduling appointments, creating multi resource appts, using waitlists, and double booking when applicable
  • Verify patient’s scheduled appointments
  • Verifies information from patients including demographic and health insurance information
  • Assists with Pre-visit planning
  • Assists with projects as needed

Qualifications:

  • High School Diploma or equivalent required
  • experience as a call center associate in an office setting preferred
  • Experience with EMR required (Athena and/or eCW a plus)

About Steward Health Care

Steward Health Care is the largest private, for-profit health care network in the United States. The company is owned and led by a management team of Steward physicians. Headquartered in Dallas, Texas, Steward employs more than 40,000 health care professionals and operates 35 hospitals across the United States and in the countries of Malta and Colombia which regularly receive top awards for quality and safety. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, more than 7,000 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

The Steward Health Care Network includes more than 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters annually. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta, Colombia and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit www.steward.org.

Additional Information

Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.

Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.

  1. Any COVID-19 related care takes place in designated areas away from other patients and their families.
  2. A stringent cleaning policy has been implemented throughout our facilities.
  3. A strictly controlled visitor and mask policy is required for patient and colleague safety.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online