Patient Service Spec
Job Description
Hawthorn Medical Associates is looking for an enthusiastic, dedicated Patient Service Specialist in our busy Internal Medicine Department.
The successful candidate will:
- Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.
- Scheduling appointments accurately and efficiently.
- Managing physician schedules by following up on patient no-shows.
- Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, coworkers and providers.
- Performing duties as a team member, integrating activities with fellow employees and providers in all departments.
Qualifications:
- A high school diploma or equivalent is required.
- 2 years of prior medical secretary or medical office experience preferred but not required
- Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus.
- Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures is strongly preferred.
We offer you:
- Vacation, holiday and sick time
- Medical, dental, vision and other elective insurance
- Tuition reimbursement
- 401K with company contribution
- Supportive culture and professional development
- Internal growth opportunities
Hawthorn Medical Associates, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 9/13/2024
Job Status: Full Time
Job Reference #: 159594