Job Description

Location: Steward Medical Group - North
Posted Date: 1/20/2024
Job Type: Part Time Benefit Eligible
Department: 1107.54850 Hawthorn Physical Therapy

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated part-time (24 hours per week) Patient Service Specialist in our busy Physical Therapy department.

The successful candidate will:

  • Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.
  • Scheduling appointments accurately and efficiently.
  • Managing physician schedules by following up on patient no-shows.
  • Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, coworkers and providers.
  • Performing duties as a team member, integrating activities with fellow employees and providers in all departments.

Qualifications:

  • High School diploma or equivalent required.
  • 2 years of prior medical secretary or medical office experience preferred but not required
  • Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus
  • Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures strongly preferred.

We offer you:

  • Paid time off
  • Medical, dental, vision and other elective insurances
  • Tuition reimbursement
  • 401K with company contribution
  • Supportive culture and professional development
  • Internal growth opportunities

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.


As the country’s largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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