Medical Office Specialist I
Location: Steward Medical Group - West
Posted Date: 11/16/2021
The role of the Medical Office Specialist is to provide exceptional service to patients and customers while providing outstanding support to physicians and healthcare providers. The Office Specialist ensures that patient needs and visit expectations are met. Office Specialists are responsible for ensuring the smooth operations in the fast-paced environment of the clinic with the goal of a positive patient experience with every encounter. You will work at the Center for Orthopedic and Rehave Excellence in West Jordan.
Greets all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
Checks in patients in a timely manner, explains financial requirements and collects payments for office visits and clinic procedures
Verifies patient insurance information and obtains insurance authorizations
Answers telephones, within 3 rings in a friendly welcoming manner, schedules appointments, procedures and diagnostic tests
Assists in routine clerical functions such as filing of medical information in patient's records, locating and preparing department charts, obtaining medical records from other providers and entering charges for billing purposes
May assist with front and back office duties as assigned simultaneously
Performs other duties as determined by the Practice Manager or Clinic Director
Ability to exercise discretion on sensitive and confidential matters, always maintains HIPAA confidentiality
Demonstrated computer skills with data entry software
High School diploma or GED equivalent is required
One year in a medical office preferred
Steward Medical Group offers a comprehensive benefits package, with multiple options to fit your needs.
Health insurance through Blue Cross Blue Shield of Massachusetts
No deductibles apply to services provided by a Steward provider
Office visit copays are $0 when a member uses a Steward provider
Mental health and substance abuse visits have a $0 copay for all in-network providers
Short- and Long-term disability
with company match
Paid time off
Steward Health Care is an Equal Employment Opportunity (EEO) employer, Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.
Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.
Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.
Any COVID-19 related care takes place in designated areas away from other patients and their families.
A stringent cleaning policy has been implemented throughout our facilities.
A strictly controlled visitor and mask policy is required for patient and colleague safety.