Job Description

Location: Steward Medical Group - North
Posted Date: 4/7/2022


The position is a member of the health care team who functions in a dual role, providing administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice. Duties will include, but are not limited to, medical assistant duties, answering telephones, making appointments, verifying patient demographic and health insurance information, coordinating billing and referral processes, assembling patient charts, scheduling, data entry and filing.

Medical Assistant Functions:

  • Room placement
  • Take vital signs and record in chart
  • Record patient history, chief complaint, pharmacy info, prescription list, etc into EMR
  • Supply ordering
  • Stocking of rooms
  • Ordering and scheduling tests
  • Obtaining prior authorizations for prescriptions and tests
  • Submitting referral authorization requests for specialty appointments
  • Faxing reports for uploading to patients’ EMR charts
  • Administering vaccinations and injections
  • Performing in-house labs, tests and treatments (e.g., A1c, PT/INR, EKG, nebulizer treatment, etc.)
  • Front-end administrative support when necessary (e.g., phone triage, appointment scheduling, etc.)
  • Additional duties as assigned

Medical Secretary Functions:

  • Use of athenaCollector for scheduling patient appointments, including patient registration, and practice billing. Verify patient Insurance eligibility and adding insurance
  • Patient scheduling, including cancelling and rescheduling appointments
  • Patient Check In including providing appropriate paperwork to patient for completion
  • Collecting Patient Copays and Balances
  • Patient Check out including scheduling follow up and any specialty appointments or imaging as requested
  • Completing Day End Activities
  • Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
  • Verifies information from patients including demographic and health insurance information.
  • Performs other duties as requested


• Graduate of a Medical Assistant program required; new students welcome to apply
• High School Diploma or equivalent required
• 2 to 3 years of experience as a Medical Assistant preferred
• Experience as a Medical Secretary preferred
• Experience with electronic medical record (EMR) strongly preferred (Athena a plus)
• Experience with Microsoft Office, Word, Excel and Outlook

Steward Health Care is an Equal Employment Opportunity (EEO) employer, Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

Additional Information

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Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.

Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.

  1. Any COVID-19 related care takes place in designated areas away from other patients and their families.
  2. A stringent cleaning policy has been implemented throughout our facilities.
  3. A strictly controlled visitor and mask policy is required for patient and colleague safety.

About Steward Health Care System:

Steward Health Care’s physician-led model was created to provide patient’s access to the highest-quality care at a sustainable cost, providing personalized, and coordinated ongoing medical services that positively impact patients’ physical, emotional, and mental well-being.

Founded in 2010, Steward Health Care is the nation’s largest accountable care organization (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through its network of hospitals, urgent care centers, skilled nursing facilities, and behavioral health services. Steward received a perfect 100% quality rating by the Center for Medicare and Medicaid Service’s (CMS) Medicare Shared Savings Program (MSSP) in 2020.

Based in Dallas, Steward is the largest private, physician-led health care network and currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit

Application Instructions

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