Job Description

Location: Steward Medical Group - North
Posted Date: 2/9/2023

Are you looking for an exciting, professional career with an organization that treats each individual with dignity and respect? We take pride in our work knowing that we each make a difference in the lives of our patients every day!

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, dedicated Medical Assistant/ Patient Service Specialist to assist our providers in the treatment of patients. The successful candidate will be responsible for:

Assisting with patient care and ensuring the patient is properly prepared, verifies relevant information with patient and assures proper positioning. Assist the provider during any in-office procedures. Utilize aseptic techniques as necessary.

Checking patient reports and schedule appointments accurately and efficiently within established scheduling protocols. Effectively troubleshoot minor problems. Notify appropriate personnel of equipment malfunctions and repairs as needed.

Performing injections as certified and permissible by law and in accordance with established protocols and procedures.

Cleaning exam room(s) and maintaining equipment between patients and at the end of the day in accordance with established protocols; documents accordingly. Maintains a clean work area, prepares the equipment, patient room(s), and stock supplies.

Executing paperwork and electronic recordkeeping as necessary for each patient including patient charts, and follow-up phone calls.

Managing physician schedules by following up on patient no-shows, sending out reminder cards, and/ or providing telephone reminders for office visit in accordance with established protocol.

Maintaining effective working relationships and communication with internal and external resources.

Remain flexible in all shift coverage and overtime situations as they become necessary.


High School diploma or equivalent and successful completion of a degree or certificate program in Medical Assisting is required

2 years or more relevant professional experience preferred.

Must be flexible, customer/patient focused, possess a positive attitude, have interpersonal skills sufficient to interact effectively with patients who may be under physical and/or emotional stress; bi-lingual communication skills helpful.

Maintain CPR certification and is capable of initiating emergency life support actions as necessary.

Knowledge of phone systems, computer systems and ability to type. Understanding of medical terminology, understanding of different insurance plans and referral procedures preferred.

We offer:

Ask about our new Medical Assistant Student Loan Reimbursement Program!

Competitive compensation and benefits programs, educational reimbursement and more!

Convenient South coast location, convenient to I-195, free parking

Steward Health Care is the largest private, for-profit health care network in the United States. The company is owned and led by a management team of Steward physicians. Headquartered in Dallas, Texas, Steward employs more than 40,000 health care professionals and operates 35 hospitals across the United States and in the countries of Malta and Colombia which regularly receive top awards for quality and safety. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, more than 7,000 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services.

The Steward Health Care Network includes more than 5,000 physicians across 800 communities who help to provide more than 12 million patient encounters annually. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta, Colombia and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah. For more information, visit

Hawthorn Medical Associates, an affiliate of Steward Health Care, was established in 1970 and is the largest multi-specialty group practice in the Greater New Bedford area. We have many of the area’s finest physicians who practice in our state-of-the-art facilities in a campus-like setting. They are supported by a skilled professional and support staff and together provide high quality, comprehensive medical care to more than 138,000 patients each year.

Application Instructions

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