Medical Assistant I
Job Description
Position Summary
This position is to function as a member of the clinical team and completes assigned daily clinical tasks to ensure smooth daily operations in the physician practice. As the Medical Assistant I must maintain a professional, positive manner when talking with patients (and all customers) in-person, over the phone or via email.
Skills
· Strong customer service excellence expected.
· Excellent communication and interpersonal skills required.
· Experience with EMR strongly preferred. (Athena preferred but not required)
· Experience with Microsoft Office, Word, Excel, and Outlook preferred.
Education & Experience
· High School Diploma or equivalent required.
· Education from approved medical assistant program or equivalent.
· One to three years as a medical assistant preferred.
Key Responsibilities
· Works closely with providers to assist in delivering world class care to patients.
· Provides an elevated level of customer service to all new and existing patients of the practice.
· Rooms patient and prepares the patient for the provider visit.
· Takes vital signs, as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
· Records patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
· Obtains required consents, completes required forms as needed for specific visit types.
· Performs in office testing and EKGs as needed. Required to perform controls on certain in-office tests.
· Assists provider with in-office medical procedures.
· Properly labels all specimens, adhering to policy.
· Chaperones Providers as required.
· Administers vaccines and medications as ordered by provider, adhering to policies.
· Responsible to follow TCM (Transitional Care Management), CCM (Chronic Care Management) and RPM (Remote Patient Monitoring) workflows if active in the practice.
· Stocks rooms and monitors expiration dates of exam room supplies.
· Monitors and logs medication/vaccine refrigerator temperatures.
· Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
· Follows scheduling rules and direct schedules patient visits in other practices.
· Reviews schedules (clinical pre-visit review) to ensure the provider has what the patient visit is for. Example: results, consult notes, hospital notes etc. If not available, contacts facility or other practice to obtain them.
· Schedules patient appointments and appropriate testing as ordered by provider upon check out from appointments or any other time as requested.
· Performs outreach to select patient groups as directed for patient care and quality and then schedules specialty appointments and testing as required.
· Responsible to inform manager of clinical supply needs or assists with ordering.
· Responsible to obtain prior authorizations and/or insurance referrals as per practice need.
· Works assigned clinical buckets timely.
· Must be able to work independently with little supervision.
· Adheres to policies.
· Always uses discretion to ensure patient confidentiality.
· Performs other duties as requested.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 9/25/2024
Job Status: Full Time
Job Reference #: 159447