Job Description

Location: Steward Medical Group - West
Posted Date: 11/29/2023
Job Type: Full Time
Salary: $15.01-$20.00
Department: 1170.90067 Slmc Cardiology

â‹â‹Position Summary

  • â‹This position is to function as a member of the clinical team and completes assigned daily clinical operations to ensure smooth day-to-day operations in the SMG physician practice. The Medical Assistant I must maintain a professional, positive manner when talking with patients (and all customers) in-person, over the phone or via email. â‹

â‹â‹Key Responsibilities

  • â‹Works closely with providers to assist in delivering world-class care to patients.

  • â‹Provides a high level of customer service to all new and existing patients of the practice.

  • â‹Rooms patient and prepares the patient for the provider visit.

  • â‹Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.

  • â‹Records patient history, chief complaint, pharmacy information, prescription list, etc into EMR for physical.

  • â‹Obtains required consents, completes required forms as needed for specific visit types.

  • â‹Performs in office testing and EKGs as needed. Required to perform controls on certain in-office tests.

  • â‹Assists provider with in-office medical procedures.

  • â‹Properly labels all specimens, adhering to SMG policy.

  • â‹Chaperones Providers as required.

  • â‹Administers vaccines and medications as ordered by provider, adhering to SMG policies.

  • â‹Responsible to follow TCM (Transitional Care Management), CCM (Chronic Care Management) and RPM (Remote Patient Monitoring) workflows if active in the practice.

  • â‹Stocks rooms and monitors expiration dates of exam room supplies.

  • â‹Monitors and logs medication/vaccine refrigerator temperatures.

  • â‹Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.

  • â‹Follows scheduling rules and direct schedules patient visits in other SMG practices.

  • â‹Reviews schedules (clinical pre-visit review) to ensure the provider has what the patient visit is for. Example: results, consult notes, hospital notes etc. If not available, contacts facility or other practice to obtain them.

  • â‹Schedules patient appointments and appropriate testing as ordered by provider upon check out from appointments or any other time as requested.

  • â‹Performs outreach to select patient groups as directed for patient care and quality and then schedules specialty appointments and testing as required.

  • â‹Responsible to inform manager of clinical supply needs or assists with ordering.



  • â‹Responsible to obtain prior authorizations and/or insurance referrals as per practice need.

  • â‹Works assigned clinical buckets timely.

  • â‹Must be able to work independently with little supervision.

  • â‹Adheres to SMG policies.

  • â‹Always uses discretion to ensure patient confidentiality.

  • â‹Performs other duties as requested. â‹


  • â‹Strong customer service excellence expected.

  • â‹Excellent communication and interpersonal skills required.

  • â‹Experience with EMR strongly preferred. (Athena preferred but not required)

  • â‹Experience with Microsoft Office, Word, Excel, and Outlook preferred.â‹

â‹â‹Education & Experience

  • â‹High School Diploma or equivalent required.

  • â‹Education from approved medical assistant program or equivalent.

  • â‹One to three years as a medical assistant preferred.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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