Medical Assistant I

Position Summary

This position is to function as a member of the clinical team and completes assigned daily clinical operations to ensure smooth day to day operations in the SMG physician practice. The Medical Assistant I must maintain a professional, positive manner when talking with patients (and all customers) in-person, over the phone or via email.

Key Responsibilities

• Works closely with providers to assist in delivering world class care to patients.
• Rooms patients, takes vital signs and prepares the patient for the provider visit.
• Obtains required consents, completes required forms as needed for specific visit types.
• Performs in office testing and EKGs as needed. Required to perform controls on certain in-office tests. Assists provider with in-office medical procedures.
• Properly labels all specimens.
• Stocks rooms and monitors expiration dates of exam room supplies. Monitors and logs medication/vaccine refrigerator temperatures.
• Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
• Reviews schedules (clinical pre-visit review) to ensure the provider has what the patient visit is for.
• Schedules patient appointments and appropriate testing as ordered by provider. Performs outreach to select patient groups for patient care and quality and then schedules specialty appointments and testing.
• Responsible to obtain prior authorizations and/or insurance referrals as per practice need.
• Works assigned clinical buckets timely.

Skills

• Strong customer service excellence expected.
• Excellent communication and interpersonal skills required.
• Experience with EMR strongly preferred. (Athena preferred but not required)
• Experience with Microsoft Office, Word, Excel, and Outlook preferred.

Education & Experience

• High School Diploma or equivalent required.
• Education from approved medical assistant program or equivalent.
• One to three years as a medical assistant preferred.

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Steward is among the nation’s largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.

Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.
For more information, visit www.steward.org.

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.