Manager, Emergency Medicine

Summary:

The Business Manager, Emergency Department leads and manages the operational activities for assigned sections/modalities, locations, and support areas. While the range of duties and responsibilities is broad and varied, the position’s major responsibilities are managing all day-to-day operations including the delivery of care, human resource management, capital and operational budgeting, equipment oversight, financial management, and performance improvement activities. In addition, the Business Manager will lead the coordination of the strategy and implementation for the service line with hospital and SMG leadership.

The individual maintains collaborative multi-disciplinary relationships within and outside of the medical group. The individual participates as an important member of the practice’s management team to address and resolve broad management/administrative issues such as planning for future programs and services, procedure coding and revenue capture, cost monitoring and control, patient scheduling, patient and staff safety, workflows, operational monitoring, regulatory compliance, public relations and the overall timeliness and quality of services provided to customers in across the service line. The Manager consults and collaborates with other members of leadership to ensure the effective integration of strategic objectives, performance management, quality and improvement and technological performance.

Responsibilities:

• Senior level administrative oversight and business management support for all practice management-related issues impacting the service line, including imaging strategy, contractual relationships, new service feasibility, response to Request for Proposals and new site start-ups, strategic partnerships, and staffing analyses
• Works with local and regional Hospital administration on planning, organizing and directing emergency medicine operations and ensuring compliance with all local, state and federal regulations.
• Oversees practice financial performance and ensures real-time financial information is available to the physician leadership, and administrative leadership
• Development and monitoring of operational performance standards for internal and external operations
• Reviews internal and external business operations, market conditions, health plan activity and reimbursement models, information transfer, and other key operational indicators
• Provides senior-level administrative oversight and support for the development of other specialty business ventures and/or independent companies
• Participates and stays actively engaged in both local and national hospital-based specialty related trends, business community, and related activities
• Develops and implements plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the practice
• Key liaison with various hospital/site physician leaders and key hospital administrators to represent and promote business affairs for the service line
• Works with Human Resources to ensure effective human resource management for the department including recruitment, performance management, employee engagement, and more
• Accountable for scheduling management and/or delegation of responsibility to ensure coverage needs met