Job Description

POSITION SUMMARY:
The Quality Assurance Analyst performs software quality assurance (SQA) activities (primarily Manual Testing) in order to validate/verify that software is free from defects prior to implementation within Steward Health Care System (SHCS). The Quality Assurance Analyst reports to a Quality Assurance Manager and works with other members of the IS Quality Assurance Team in order to achieve the aforementioned goal.

KEY RESPONSIBILITIES:
Software Quality Assurance (SQA) Responsibilities
• Analyze Requirements (Business/Functional Requirements, Technical Requirements and Stories)
• Build and Maintain Test Scenarios and Test Cases (Manual Tests)
• Execute Test Plans
o Execute Test Cases (Manual Tests) against Vendor-Developed or In-House-Developed Software
o Execute Test Scripts (Automated Tests) against Vendor-Developed or In-House-Developed Software
o Document all Test Results (including Pass/Fail Statuses and Artifacts) within Test Management Tool
• Identify and Report Defects using Defect Management Tool(s)
• Create and Send Test Summary Reports
• Re-Test Defects (Corrections) and surrounding Affected Functionality
o Update Test Results and Defects within Test and Defect Management Tools

REQUIRED KNOWLEDGE & SKILLS:
Software Quality Assurance (SQA) Knowledge & Skills
• Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Frameworks and Defect Life Cycle Process
• Experience with Agile and/or Waterfall Methodologies
• Proficiency with Manual Testing (Automated Testing a plus)
• Capability of Smoke Testing, Functional Testing, Regression Testing, Integration Testing and Ad-Hoc Testing
o Expertise with Compatibility Testing, Exploratory Testing, Interface Testing, Load Testing, Negative Testing, Performance Testing, Security Testing, Stress Testing and User Acceptance Testing a plus
• Involvement with Front-End (UI) and/or Back-End (Database) Testing

Personal Skills
• Exceptional attention to detail
• Outstanding problem solving and troubleshooting skills
• Excellent communication (verbal and written) and listening skills
• Tremendous organization, prioritization and time management skills
• Capability to work independently and as part of a team
• Ability to work in a fast-paced and dynamic environment

Regulatory Knowledge
• Attentiveness to applicable data privacy laws and regulations (HIPAA, PHI, PI, etc.)
• Awareness of regulatory bodies and policies (CMS, TJC, ARRA-MU, etc.)

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:
I. Education:
• Bachelor's Degree (Computer Science, Information Science or Computer Science-related field a plus) or 4 years equivalent work experience

II. Experience:
• 1-2 years experience in a Software Quality Assurance (Manual Tester) position

III. Certification/Licensure:
• International Software Testing Qualifications Board (ISTQB) Foundation Level-Certified Tester Certification a plus

IV. Software/Hardware:
• Highly skilled use of Microsoft applications (Excel, SharePoint and Visio)
• Proficient use of Test and Defect Management Tools
• Experience with Electronic Health Record (EHR) software including Athena, Cerner, eCW, MEDITECH and/or other EHRs a plus

V. Other:
• Perform other duties as assigned
• Occasional evening and weekend work, as needed
• Some travel may be required

Application Instructions

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