Job Description

Category:
Administrative/ Clerical

Facility:
Corporate

Department:
HR SMG

Req Number:
52300

Job Details:
Bachelor's degree is preferred.

Summary:
The Human Resources Administrative Assistant functions as the initial point of contact for the day-to-day operations of the Steward Medical Group Human Resources department. This role acts as the liaison between the local HR team, managers, HRIS, payroll, benefits, candidates and employees to provide outstanding customer service, smooth communication and prompt resolution of all general HR inquiries. Troubleshoots basic HR related issues related to forms, benefits, policies, procedures, payroll, etc. The HR Administrative Assistant seeks ways to improve and enhance the overall HR service delivery model and recommends self-service tools and resources when appropriate. This role provides overall administrative and project-related support to the HR team in addition to maintaining the active and terminated employee files

Responsibilities:
* New Hire Orientation-Preparation of materials, ordering food, conference room scheduling
* Interacts with employees, managers and outside vendors in a responsive, customer-focused manner and is sensitive to confidential information.
* Manages the general HR Outlook mailbox
* Troubleshoots, researches, and attempts to resolve HR related issues prior to escalating in a professional, service-oriented manner.
* Answers basic human resources related policies and procedures questions. Educates employees and managers of self-service tools and resources that are available, and redirects questions as appropriate if unable to resolve locally.
* Ensures that new employees complete required forms including employment applications, withholdings, CORI, I-9, direct deposit, etc. Prepare new employee personnel files.
* Coordinates employee programs such as the MBTA pass program. Maintains applications, submits orders, and the monthly invoice to Accounts Payable, and distributes passes on a monthly basis.
* Distributes various forms including direct deposit forms, PTO Payout forms, tax forms, change of address forms, etc.
* Acts as office manager to monitor the common HR areas to ensure a professional appearance; liaison with Facilities; pick up, deliver, opens and/or sorts mail, and distributes to appropriate individuals.
* Maintains supplies, forms, etc. and places orders with WB Mason, or Fenway Printing as needed.
* Acts as a back-up to the Employment Coordinator when needed.
* Provides administrative support to the HR Vice President, HR Manager and HR Advisors.
* Seeks out professional development opportunities and continually upgrades HR technical expertise.
* Demonstrates respect and regard for the dignity of all patients, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
* Special projects as requested by HR leadership or HR Advisors
* Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
* Special projects as requested by HR leadership or HR Advisors
* Performs other duties as assigned.

Qualifications:
* High School Diploma required; Bachelor's degree preferred.
* 1-2 years of administrative experience preferred but not required.
* Must possess strong communication and interpersonal skills and be fluent in Microsoft office Word and Excel.
* Exceptional customer service and problem solving skills are required.
* The ability to communicate confidential information is required.
* Prior experience with HRIS is preferred.



Application Instructions

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