Job Description

Position Summary

The Health Information Management (HIM) Innovation, Standardization, & Training Manager for all three divisions shall be responsible for several key shared service operations. These functions include HIM innovation, process standardization, process improvement, end user training, and Help Desk.

Key Responsibilities

  • Direct management of HIM Clinical Document (Paper Forms) and Master Patient Index data integrity functions.
  • Assists the HIM Operations Manager with proper hospital forms management processes.
  • Intakes all new HIM technology requests similar to a project management office.
  • Ensure electronic patient care forms and electronic admission packets are documented through Form Fast technology.
  • Responsible for all HIM innovation and technology adoption standards. Includes Cerner and Meditech.
  • Oversight over all HIM policies and procedures. Also known as Record of Care policies.
  • Develop daily, weekly, and monthly duplicate medical record merge productivity standards.
  • Responsible for all HIM standardization efforts. Includes identification and promotion of electronic document feeds to medical record.
  • Establish key performance metrics for HIM MPI coordinator that includes identification and action to resolve root process issues causing high medical record number duplication.
  • Oversight over all HIM Help Desk tickets across all three divisions.
  • Weekly status report of all HIM Help Desk tickets.
  • Direct management over 3M and Iodine System Administration. Includes testing and maintenance over all environments.
  • Responsible for all Non-Coding HIM professional education including new employee onboarding.
  • Maintain open communication with hospital leadership team. Compliant to HIPAA guidelines.
  • Promote a culture of collaboration between hospital leadership and shared service professionals.
  • Coordinate workflow improvements with HIM Operations, Shared Service, and Coding Management.
  • Present monthly status and goal report to Executive Director, Health Information Management.
  • Maintain Discharged, but Not Final Billed goals set by Executive Director, Health Information Management.
  • Ensure SHC policies related to HIM, Revenue Cycle, and Compliance are implemented and monitored.
  • Implement HIM related projects at the direction of the Executive Director, Health Information Management.
  • Support hospital-based departments such as Quality, Risk Management, and Case Management with respect to HIM related data capture or workflow enhancements.
  • Assist HIM Manager of Standardization with data collection necessary to improve day to day workflow and cost reduction.
  • Ensure HIM regulatory compliance with TJC and DNV.
  • Work with other SHC senior leaders as needed.
  • Assists HIM Leadership team with development and implementation of health information management policies.
  • Supports and facilitates clinical, administrative, and external data use functions.
  • Monitors changes in legislation and accreditation standards that affect health information management.
  • Participate in hospital site visits at the request of Executive Director, Health Information Management.
  • Responsive to senior management during off hours and/or weekends.

Required Knowledge and Skills

  • Extensive knowledge of information systems and project management required
  • Cerner and Meditech experience required
  • Microsoft Office (Word, One Note, Excel, Outlook, PowerPoint)
  • Excellent verbal and written communication skills
  • Ability to meet assigned deadlines.

Education and Experience

  • Education: Bachelor’s degree required.
  • Experience 10 years’ progressive HIM Management experience within an Acute Care Hospital setting. Extensive experience with Revenue Cycle operations including acute care coding.
  • Software/Hardware: Cerner and Meditech experience required.
  • Travel: Expected travel is up to 50%.

Application Instructions

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