Job Description

Category:
Administrative/ Clerical

Facility:
Corporate

Department:
Revenue Management (West Division)

Req Number:
55891

Job Details:

POSITION SUMMARY:

As a Business Office Specialist you will provide information and assistance to customers about billing and claims with a goal of a positive patient experience with every encounter. A successful Business Office Specialist becomes the patient's advocate and works to facilitate resolution of past due patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided.

KEY RESPONSIBILITIES:

* Demonstrate the ability to properly research account issues, resulting in account resolution
* Establish and maintain relationships with individual payer provider relations representative(s) to resolve collection issues with patient accounts
* Prioritize and work assigned accounts to obtain prompt payment from payer
* Demonstrate accounts receivable claims problem solving
* Demonstrate the ability to escalate problem accounts to management as required by circumstances
* Identify and prevent risk and receivable related loss to the management
* Record information about financial status of customers and status of collection efforts
* Completes assigned training and education
* Performs other duties as assigned

REQUIRED KNOWLEDGE & SKILLS:

* Detail oriented, well organized, high degree of accuracy
* Commitment to team work
* Excellent telephone, communication and interpersonal skills
* Capability to handle multiple projects and meet daily, weekly and monthly deadlines

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

Education: High School diploma or GED equivalent is required
Experience: 1-2 years' healthcare experience
Software/Hardware: MS Office suite required.



Application Instructions

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